How to Make an Appointment
To book an appointment online, please click the banner below.
Patients can contact a GP via our Patchs Icon above. You will be contacted via your preferred method within 2 working days.
Patients can also call the surgery to book an appointment with the doctor or nurse of their choice by telephoning reception during opening hours. You can book a face to face or telphone consultation.
You will be offered a routine appointment within 14 days. If you appointment is urgent you will be offered same day or next day.
Nurse and HCA appointments are all routinely bookable.
Not every clinician is available every day. If the clinician of your choice is not available you will be offered the earliest possible alternative.
Non-urgent advice: Cancel an Appointment
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.
Call the practice to cancel your appointment:
01895 422292
Or use Patient Access to cancel an appointment online.
Extended Hours Access
There are now appointments with a Nurse and HCA available to book outside of the standard GP practice opening hours. Ask at reception desks for availability. We have a GP available for phone calls only.
You will be offered a face to face appointment in Hayes/Eastcote.
Monday to Friday 6.30pm to 8.30pm
Yiewsley Health Centre
Saturday 9am – 8pm
| Central Uxbridge | 9am – 5pm |
| Eastcote Health Centre | 9am – 5pm |
Sunday
| Central Uxbridge | 9am – 3pm |
Home Visits
If possible please try to telephone reception before 10am if you require a home visit.
A doctor or nurse may phone you back as it may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to send a nurse, or indeed arrange a hospital attendance.
House visits are only available for patients who are housebound because of illness or disability.
Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the Health Centre.
Interpreting Service
If you require an interpreter for your appointment with the doctor or nurse please advise the receptionist when booking your appointment. This service is provided by telephone and is subject to availability.
Late For Your Appointment
Please attend your appointment on time, if you are more than 10 minutes late – you will not be seen.
Text Reminder Service
We have a texting service which allows you to receive confirmation and reminders about your appointments.
To have this service you will need to register by completing a consent form.
Please remember to update your contact details with us when you change address, telephone numbers and email address.